thread How to allow an on-line customer to pay for a physical item to be shipped and a non physical item? in Online Store

How to allow an on-line customer to pay for a physical item to be shipped and a non physical item?

MESA-Menard — Sat, 21 Sep 2024 14:03:57 GMT

An ex-student organization that is offering memberships (non physical) and products (T-shirt). T-shirts will be shipped but memberships are not. Square is not letting the customer purchase both at the same time. Can this be fixed?

Re: How to allow an on-line customer to pay for a physical item to be shipped and a non physical ite

Gold — Wed, 25 Sep 2024 16:41:56 GMT

Yes, with Square, you can purchase a membership and a physical item at the same time by adding both to your cart during checkout however, they will be treated as separate transactions due to the different fulfillment methods for physical goods and non-physical memberships - meaning you'll need to select each item individually and complete the purchase separately within the same order.

Re: How to allow an on-line customer to pay for a physical item to be shipped and a non physical ite

avajhons32 — Sat, 04 Oct 2025 06:32:48 GMT

ChatGPT said:

You’ve raised a really useful question, especially since handling both physical and non-physical items can get confusing for customers. It might help to simplify the process with clear checkout options that differentiate between the two categories. I also suggest checking resources like the ACFT Army Fitness page, which provides structured guidance in a different field but shows how clarity and organization can really improve