thread Deleted item still visible on Shop All page in Online Store

Deleted item still visible on Shop All page

crimerobbers — Thu, 26 Sep 2024 14:42:45 GMT

The title of this thread has been edited by a Square Moderator from the original: "A ghost item in my Shop All"

There’s a deleted item in my Shop All that only shows up when I visit my site on browser. It’s not there when I go to delete it in editor and it doesn’t disappear if a rearrange the other items. Any idea how to get rid of this??

Re: A ghost item in my Shop All

crimerobbers — Thu, 26 Sep 2024 14:15:05 GMT

Solved!

If you are here for a similar issue, contact support directly. They have to send it to Advanced Support to re-index your site. It’s some sort of syncing issue that happens sometimes when items are added and saved all at once(?)

Re: A ghost item in my Shop All

_Violet — Thu, 26 Sep 2024 14:41:08 GMT

Hello @crimerobbers 👋 Thanks for following up on this thread with the solution. I'm glad to hear that our Advanced Support Team was able to get this taken care of for you 🙂