thread Re: Image Scaling on Item Pages in Online Store

Image Scaling on Item Pages

tbierly — Thu, 17 Sep 2026 02:37:51 GMT

Hello, I have seen a couple other posts with similar subjects, but I can't quite tell if they are referring to the same issue as I'm experiencing, so I apologize if this has been asked. I'm in the process of building our website in Square Online, using a few product images directly from one of our vendors. I first noticed that the images all seemed very zoomed in, not allowing me to view the full image. Then, I discovered I could set the Shop All page and the Category pages to 'scale' instead of crop, and that worked great; however, on the individual item pages, there is no option to change to scale like there is on the other pages. I did manually resize the image to be 1254x1254 pixels, and that looks like it is displaying properly now, but I hope this is not the only answer. We have about 7k products in our inventory, so 1 by 1 resizing is not feasible.

Is there a setting that I am missing? Any better way?

Thanks!

Tim

Re: Image Scaling on Item Pages

sacredheart926 — Sat, 19 Sep 2026 13:46:09 GMT

Hi @tbierly! Here are the steps to have the product images scale!

Go to Square Online.
Click Editor in the left sidebar.
At the top of the sidebar, click Home to see all standard pages, categories pages, & Item Pages. (attached a screenshot)
Scroll down until you see Item Pages.
Select any individual product. The product you choose does not matter because this setting will apply to all individual item pages.
Click Item Details on the left bar.
Scroll down and select Content - Image Gallery.
Click Scale Image
Click Publish to save your changes.

This setting will apply to all individual product pages, so your product images will display at a consistent, properly cropped size without needing to adjust each product individually!

Re: Image Scaling on Item Pages

tbierly — Mon, 21 Sep 2026 01:42:55 GMT

Hi, @sacredheart926 , thanks for the reply! I do not see an option to scale images. All I see are the different aspect ratios, six of them to be exact, and then a checkbox for "Add image border"

There is no option to Scale on the individual item pages for me.