https://community.squareup.com/t5/Online-Store/Nameserver-quot-Save-quot-silently-fails-no-error-values-revert/m-p/848406#M47042 <P>I'm trying to migrate my domain to a new host and can't get past a stuck step in the Dashboard. Posting here since it looks like others may be hitting the same thing.</P><P><STRONG>The issue:</STRONG><BR />Domains → Manage domain → Nameservers → Edit nameserver. I enter new nameserver values and click Save. Nothing happens — no error message, no confirmation, no toast/banner. The fields just stay at (or silently revert to) the default dns1.register.com / dns2.register.com.</P><P><STRONG>What I've already tried, in case it saves someone a step:</STRONG></P><UL><LI>Registrar lock — confirmed off</LI><LI>Incognito/private browser window</LI><LI>Multiple attempts, different times</LI><LI>Manually clearing and retyping the values (not pasting)</LI><LI>Checking directly with Register.com (the underlying registrar) — no account exists there under my info, confirming this has to be fixed through Square's dashboard/support, not worked around externally</LI></UL><P>None of the above changed the result.</P><P><STRONG>Why I can't use the usual "update A/CNAME records instead" workaround:</STRONG> my new host requires full nameserver delegation to issue SSL and route traffic — there's no CNAME-only path for it. So this isn't a "any workaround will do" situation; the nameserver save specifically needs to work.</P><P>If anyone's found an actual fix, or if a mod/staff member can escalate this — genuinely appreciate it. This is blocking a live business site migration.</P> Fri, 21 Aug 2026 05:23:10 GMT frymex_hc 2026-08-21T05:23:10Z https://community.squareup.com/t5/Online-Store/Nameserver-quot-Save-quot-silently-fails-no-error-values-revert/m-p/848406#M47042 <P>I'm trying to migrate my domain to a new host and can't get past a stuck step in the Dashboard. Posting here since it looks like others may be hitting the same thing.</P><P><STRONG>The issue:</STRONG><BR />Domains → Manage domain → Nameservers → Edit nameserver. I enter new nameserver values and click Save. Nothing happens — no error message, no confirmation, no toast/banner. The fields just stay at (or silently revert to) the default dns1.register.com / dns2.register.com.</P><P><STRONG>What I've already tried, in case it saves someone a step:</STRONG></P><UL><LI>Registrar lock — confirmed off</LI><LI>Incognito/private browser window</LI><LI>Multiple attempts, different times</LI><LI>Manually clearing and retyping the values (not pasting)</LI><LI>Checking directly with Register.com (the underlying registrar) — no account exists there under my info, confirming this has to be fixed through Square's dashboard/support, not worked around externally</LI></UL><P>None of the above changed the result.</P><P><STRONG>Why I can't use the usual "update A/CNAME records instead" workaround:</STRONG> my new host requires full nameserver delegation to issue SSL and route traffic — there's no CNAME-only path for it. So this isn't a "any workaround will do" situation; the nameserver save specifically needs to work.</P><P>If anyone's found an actual fix, or if a mod/staff member can escalate this — genuinely appreciate it. This is blocking a live business site migration.</P> Fri, 21 Aug 2026 05:23:10 GMT https://community.squareup.com/t5/Online-Store/Nameserver-quot-Save-quot-silently-fails-no-error-values-revert/m-p/848406#M47042 frymex_hc 2026-08-21T05:23:10Z