thread Re: Online store claims shipping not setup. in Online Store

Online store claims shipping not setup.

AWayForward — Tue, 28 Jul 2026 19:08:26 GMT

For some reason when setting things up it seems that the shipping step is not setup properly.

I have checked all the settings of

Items ensuring they are have fullfillment methods of Shipping and/or Pickup.
have setup the shipment setting shipping labels, connected with shippo, default box size, default carrier
shipping location and website is mapped.
shipping rate profile is setup for the order total flat rate.

What am I missing? The dashboard on the square online still reads that "I have one more step to complete" which is shipping but it just keeps pointing me back to the same settings.

help...

Thanks

Re: Online store claims shipping not setup.

doc_choc — Thu, 30 Jul 2026 09:42:27 GMT

Perhaps it needs a little time to filter through and clear from the dashboard??

Re: Online store claims shipping not setup.

lilisalazar — Mon, 03 Aug 2026 19:06:49 GMT

Are you able to see your items on your online store available for shipping? (ie are customer able to shop for these items)

Square tends to display things we have already addressed so it may just be a bug..