thread Re: Items not showing on Website? in Online Store

Items not showing on Website?

BrothersInRice — Fri, 17 Jul 2026 08:42:42 GMT

I'm having issues where items that are "available" are not showing up on the website. Really frustrating!

Re: Items not showing on Website?

DinaLRosenberg — Fri, 17 Jul 2026 13:07:20 GMT

Hi there- make sure you are checking that the website's are clicked "on"

From a laptop

Go to Items > item library > locate an item that you aren't seeing on the website and click into it.

From there you'll see "locations & channels" on the right side.

Click "Edit" under channels

and make sure your website is checked off.

And then make sure the item is marked available- if that doesn't show (because it shows for me on some listings and not others) just make sure the website is clicked.

There is something very wonky going on in the back-end- and there's a bunch of extra steps now which I understand is frustrating

please let me know if this works for you.

Re: Items not showing on Website?

BrothersInRice — Fri, 17 Jul 2026 15:44:47 GMT

I ended up figuring it out. One of my locations is pick up only, but the item's fulfillment setting was set for Delivery or Shipping. No having pick up checked off made the items not appear.

Check fulfillment settings on items and make sure they correspond with the locations fulfillment settings. LOL