thread Can't remove items from website as it doesn't show up in item library in Online Store

Can't remove items from website as it doesn't show up in item library

Glitter — Wed, 27 May 2026 04:04:10 GMT

This seems to be a common issue but I'm hoping someone has a solution that actually works.

This is happening with 6 different items in different categories. These items were deleted a while ago but are still showing up on the website and I've tried clearing the cache and cookies, searching with different filters, deleting the shop page and re-adding it, restarting, different devices, ect. nothing is working.

Any other solutions to fix this syncing issue?

Re: Can't remove items from website as it doesn't show up in item library

DinaLRosenberg — Wed, 27 May 2026 16:54:03 GMT

Are the items showing up in your item library?

Re: Can't remove items from website as it doesn't show up in item library

Glitter — Sun, 31 May 2026 02:27:25 GMT

No they're not in the library at all...