thread Re: Online Items showing price = $0.00 when they are sold out? in Online Store

Online Items showing price = $0.00 when they are sold out?

CopakeWineWorks — Sat, 09 May 2026 19:26:36 GMT

Just noticed this fabulous bit of coding.... over the last few days, when items sell out, they show a price of $0.00 on our web store's main search page. If you click into the item, it shows the correct price on the faded out purchase button as per normal.

It's got to be a bug, right? Because I can't think of any logical reason any shop would want the price to revert to $0 when an items sells out.

Re: Online Items showing price = $0.00 when they are sold out?

JUYBoutique20 — Sat, 09 May 2026 20:25:45 GMT

Hi @CopakeWineWorks

I would definitely think it's a bug. I checked my website and on my out of stock it's not listing as $0.00. Maybe shoot a

message to square support so they could look at your site and correct the problem. Hope it gets sorted out quickly.

Re: Online Items showing price = $0.00 when they are sold out?

CopakeWineWorks — Sun, 10 May 2026 17:39:10 GMT

They did something and now, on the main shop all page, it's fine. But if the user were to use the search bar and hit enter, the item still shows as $0.00. I tried it on your site - search on "glue" and hit enter. That item will show with the $0.00 price.

It's not the most annoying bug I've seen after a square update, but maybe firing half their people "because of AI" wasn't the wisest choice as it's clearly impacting qualty control.

Re: Online Items showing price = $0.00 when they are sold out?

BradleyBradley — Tue, 12 May 2026 03:21:36 GMT

I have the same issue now. Items with no stock. It looks unprofessional and misleading

Re: Online Items showing price = $0.00 when they are sold out?

kcaldo — Tue, 12 May 2026 15:09:25 GMT

I have items that are IN stock showing as $0 on my website. No response from Support yet. It's also just seemingly random items. I can't figure a rhyme or reason for the items that are showing the $0.

Re: Online Items showing price = $0.00 when they are sold out?

gooatl — Tue, 12 May 2026 16:14:11 GMT

I am also experiencing this bug.

Re: Online Items showing price = $0.00 when they are sold out?

JUYBoutique20 — Tue, 12 May 2026 22:38:23 GMT

Hopefully they get it fixed soon...