thread Re: Items' Variation Names NOT EDITABLE in Online Store

Items' Variation Names NOT EDITABLE

James-Timmy — Wed, 19 Nov 2025 18:01:38 GMT

I need to modify my Item Variation Name, but when I click to Edit it, the Name field is greyed out.

This is really, really frustrating.

Re: Items' Variation Names NOT EDITABLE

James-Timmy — Thu, 03 Oct 2024 17:51:08 GMT

I found where the name can be modified. But WHY is the user back end like hunting for gold in D&D? Square, this is ANYTHING BUT Intuitive. Boo on you.

If you're looking, I did this:

Dashboard
Items
Options (and I have no idea what I'm looking at, because it sure isn't any one Item or list of Variations)
click on the Class (whatever that is and however I created it, I only have one Class)
under the list of Edit Option Set, those Variations' names are editable

This is one of the worst ways to get to editing something added in any system I've ever worked in/on. BOO, Square, BOO.

Re: Items' Variation Names NOT EDITABLE

James-Timmy — Thu, 03 Oct 2024 17:54:45 GMT

Oh, and this is where the Variations on an Item can be reordered, in case you need to do this. I'm guessing that anyone working on lists of Variations that aren't uploaded from a pre-sorted file or routinely adds/removes Variations will need to reorder them.

BOO, Square, BOO. 😠

Re: Items' Variation Names NOT EDITABLE

MayaP — Tue, 08 Oct 2024 21:50:50 GMT

Hello @James-Timmy ,

It sounds like you've had a frustrating experience navigating the process of editing your item names, and we sincerely appreciate your detailed feedback. We're always looking for ways to improve the dashboard’s usability, and it's clear that this workflow didn’t meet your expectations. We will share your input with the product team to help inform future improvements.

In the meantime, we're here to help make things smoother for you. If you have any additional feedback or need assistance with other features, please don't hesitate to reach out.

Re: Items' Variation Names NOT EDITABLE

James-Timmy — Thu, 17 Oct 2024 15:13:59 GMT

So I had a new Variation to add for an item and, when clicking on that item from Items, the option to reorder Variations was available there. 😃

See pic here

BUT WHEN I TRIED A DIFFERENT ITEM, IT WASN'T. What gives, Square? This does not make any sense at all.🤔😑

See this pic, also