thread Re: Removing One Time Payment Option From Subscription Purchase in Online Store

Removing One Time Payment Option From Subscription Purchase

itsTYT — Mon, 07 Jul 2025 03:09:12 GMT

Hi hope all are well!

Here is a link where someone is advised on how to disable a subscription from being purchased as a one time purchase https://community.squareup.com/t5/Square-Online/I-want-to-remove-the-onetime-payment-options-from-all-my/m-p/697976#:~:text=I%20want%20to%20remove%20the%20onetime%20payment%20options%20from%20all%20my%20subscription%20plans&text=@handsofangels%20On%20the%20item's%20settings,the%20box%20next%20to%20it.&text=Need%20more%20help%20with%20Square?

I cannot find this option anywhere in the dashboard. Does it still exist?

Is there a new way to remove the one time payment option from a subscription / payment link?

Example: https://checkout.square.site/merchant/ML2H0CT312YM4/checkout/XU5ZHYQ7LZGYIKNFDLO4AAYV

Re: Removing One Time Payment Option From Subscription Purchase

MayaP — Mon, 07 Jul 2025 23:17:10 GMT

Hey @itsTYT – Thanks for reaching out! I'm happy to investigate this further with you.

The thread you linked is from two years ago, so it’s definitely possible that changes have been made since then. When I check my demo account, I currently don’t see any options to set up or remove one-time payments.

I’ll tag some Super Sellers here who may have additional insights to share based on their experience.

@JessPoynter @makedonas @JoeTend @Getonthebus @EcoAutoClean

Re: Removing One Time Payment Option From Subscription Purchase

JessPoynter — Mon, 14 Jul 2025 16:42:22 GMT

I appreciate the shoutout @MayaP
Unfortunately I haven't pursued Subscriptions much since they aren't (and don't seem to show any signs of changing) conducive to my business needs. I've voiced concerns, but nothing has changed/improved/been spoken about so I stopped prioritizing Subscriptions and are doing things manually on my end.

Really is a bummer because it would be nice to implement.

Re: Removing One Time Payment Option From Subscription Purchase

MayaP — Thu, 07 Aug 2025 22:44:14 GMT

I appreciate your patience. Thank you for sharing your experience. I completely understand how frustrating it can be when a feature doesn’t meet your needs and your feedback feels unheard. I’ll make sure to pass along your concerns again to our product team. If there’s anything else you need, please don’t hesitate to let me know.

Re: Removing One Time Payment Option From Subscription Purchase

MayaP — Thu, 07 Aug 2025 22:47:07 GMT

Hey @itsTYT – Thanks for hanging in there!

Right now, this is a feature request. Feel free to share it on our Ideate Board, and we’ll keep you updated if any news comes up. Don’t hesitate to tag me if you need anything else!

Re: Removing One Time Payment Option From Subscription Purchase

ChrisMorris — Wed, 17 Dec 2025 14:40:59 GMT

Curious, how is it a feature 'request' when it is a feature that existed 2 years ago? That makes no sense. It would be easier, and more transparent to say "this is a feature we removed because we want you to upgrade".

Re: Removing One Time Payment Option From Subscription Purchase

itsTYT — Tue, 31 Mar 2026 18:14:36 GMT

Where are we at with this now? Currently a customer would need to manually click subscription? That's so ineffective. @ChrisMorris are you saying if we upgrade it can work with subscription only?