thread Re: can anyone help with categories in Online Store

can anyone help with categories

Hoteverything — Fri, 04 Oct 2024 11:15:09 GMT

my store was running fine and this week some of my items are showing in the categories it should be in . in the back end it is all showing as in there and its in the shop all section but not the categories what's happened

Re: can anyone help with categories

jgrgetich — Fri, 04 Oct 2024 15:54:59 GMT

To add a navigation link, click on the Navigation Bar, select Edit Links > + Add navigation link.
Select Shop All from the drop-down menu and enter a name for the link.
Tick the box that says Automatically link categories to your catalog to include links for your categories nested beneath Shop All in the navigation. If you make changes to your categories, they will be reflected here.

Re: can anyone help with categories

Hoteverything — Fri, 04 Oct 2024 17:13:09 GMT

Hey thank you for your reply I have done this and uploaded a test item .

If I click shop all it's there .but not in the catogrie it should be.

In the back end it shows its in the catogrie but it not showing so annoying

Re: can anyone help with categories

Summer2024 — Tue, 08 Oct 2024 14:16:01 GMT

Hi @Hoteverything !

Could you provide the names of some specific items so I can take a better look?

Just to make sure we are all on the same page, your items are showing up correctly in the "Shop All" page, but they are not showing up when you click on the assigned category?

Re: can anyone help with categories

jgrgetich — Thu, 10 Oct 2024 16:09:35 GMT

check and see if your items are actually visible and not hidden...

Re: can anyone help with categories

jgrgetich — Thu, 10 Oct 2024 16:10:09 GMT

And the category... Make sure the category is visible