thread Re: Why am I getting a 404 error message when I type in my square website? in Online Store

Why am I getting a 404 error message when I type in my square website?

willfullyguided — Fri, 27 Feb 2026 04:33:02 GMT

All,

I am overwhelmed with frustration. I've made 5 calls to square over the past week, each customer service agent assuring me that my website will be viewable in 24-48 hours. Here I am with no website.

First I was told my DNS records were incorrect. Then my domain needed verified. Now what do I do? They supposedly corrected my DNS records and manually verified my email. The site has been republished.

Any other troubleshooting steps I should take? What should DNS and MX records be for a square domain?

I am at a loss.

Thank you!

Re: Why am I getting a 404 error message when I type in my square website?

Eddiemunster — Fri, 27 Feb 2026 09:55:50 GMT

What's your website @willfullyguided ? I can have a look for you if you send it over.

Re: Why am I getting a 404 error message when I type in my square website?

willfullyguided — Fri, 27 Feb 2026 15:11:55 GMT

willfullyguidedco.com

I would greatly appreciate it!

Re: Why am I getting a 404 error message when I type in my square website?

Eddiemunster — Fri, 27 Feb 2026 20:42:27 GMT

So @willfullyguided I looked at your website and it is poiting to weebly, so I would suggest two things:

1. It's still in the process of migrating and therefore the 24-48 hours that square suggested is accurate, however,

2. I would contact them again and ask them to check everything is okay at their end and ask for an update of the progress of the website migrating to weebly and being setup.

Hope that helps.