thread Re: When you select Search on Website, items appear that shouldn't be there in Online Store

When you select Search on Website, items appear that shouldn't be there

PCandyJ — Sat, 14 Feb 2026 21:06:10 GMT

Hi, finally published our very basic website, and I am not selling my products online (yet, maybe in the future) and I have gone through the process of making items unavailable, sales channel is only POS, and the items are still there when you press search. See the link below.

Many, if not, all items are not even in our inventory. #BARBIE-GUMMIES-5-29-OZ-REGULAR $3.99 and #bunny-lip-pops-regular $2.29 are two examples (We are a candy store, can you tell?) What am I missing?

Thank you for any assistance you can provide, Elisa

https://www.petalumacandyjar.com/s/search

Re: When you select Search on Website, items appear that shouldn't be there

Kassi_ — Mon, 16 Feb 2026 21:00:42 GMT

Hey there, @PCandyJ -

Welcome back to the Community!

Thank you for adding all of the troubleshooting steps you've tried, so I don't ask you to repeat anything that hasn't worked. You've done all of the suggestions I would make, but there's one I would like you to try. Since you've made all of these changes, have you unpublished and re-published your site.

Give that a try and please let me know if that doesn't work! I will keep an eye out for your reply👀.

Re: When you select Search on Website, items appear that shouldn't be there

DinaLRosenberg — Wed, 18 Feb 2026 00:06:57 GMT

I am seeing all your inventory being listed online- regardless of the search.

What are your current item settings?

Re: When you select Search on Website, items appear that shouldn't be there

PCandyJ — Wed, 18 Feb 2026 01:11:44 GMT

Hi Kassi, Yes, I just tried publishing/unpublishing and my items are still there. Thank you for answering me!

I appreciate it.

Elisa

Re: When you select Search on Website, items appear that shouldn't be there

PCandyJ — Wed, 18 Feb 2026 01:16:26 GMT

Hi Dina,

My settings are currently not accepting orders, sales channel POS, visibility Unavailable. It's possible that I missed some, maybe, but not that many? Is there a number of items that you see being available? (I have 479 items/results currently)

And again, many of these items with the # hashtag are not in our inventory (we might have inherited those from previous owners, who have multiple stores, so that inventory may be at their other stores is my guess).

Do you think I am missing anything?

Thank you for responding!

Appreciate it,

Elisa