thread Re: Online Ordering Limit Items Based on Categories in Online Store

Online Ordering Limit Items Based on Categories

pieinthesky1 — Sat, 12 Apr 2025 23:11:58 GMT

Hey Guys! We are a pizza place and we are setting up our online ordering with square right now and need to be able to limit the number of pizzas someone can order at once. I see the item limit, but it seems too generic for what we are looking for. With the generic item limit, if someone orders a drink, gelato cup, side of ranch, etc. that would count as an item. All we need to limit is our pizzas, not everything else. Can square please create a way to limit items by Item Category?

Please help!!

Re: Online Ordering Limit Items Based on Categories

Kriss-jone — Sun, 13 Apr 2025 14:14:53 GMT

That’s a great point and definitely something many restaurants face during online ordering setup. At Check-menuprices.com, we highlight real menu setups like yours and share helpful solutions. A category-based item limit would make ordering smoother for both businesses and customers—especially when managing high-demand items like pizzas!

Re: Online Ordering Limit Items Based on Categories

bodegadeli — Wed, 04 Feb 2026 05:01:46 GMT

Our sandwich shop, which offers catering, would also greatly benefit from this feature! We generally consider an order of 12 or more sandwiches to be catering order for which we charge an auto gratuity. So it would be very useful if the ordering site would reject anything above that and instruct the customer to request catering. Like the OP mentioned, a limit on total items per order is not helpful for our application.

Re: Online Ordering Limit Items Based on Categories

lazydaisies — Wed, 04 Feb 2026 22:51:37 GMT

Hi @pieinthesky1 !

I use Square for Retail, so I apologize if this may be different in the restaurant setup.

In the item library when you edit an item, there is a section called "Manage Checkout". There you can set a quantity limit. However this would only work if you have one item for "Pizza" with a handful of options/variations or item modifiers for various toppings.

Re: Online Ordering Limit Items Based on Categories

Eddiemunster — Thu, 05 Feb 2026 06:07:07 GMT

Hey @pieinthesky1 can I ask (as a fellow pizza restaurant owner) what the purpose of limiting the number of Pizzas is for-just a little curious. I know you can't set a limit based on category, and personally i can't see a benefit to this. I thought at one time on Square online (online ordering platform) we could limit or prevent large orders but I cannot find that now. I'd love to understand what you are trying to achieve with this if you could give me some more context.