thread Re: Why can’t I see my site after publishing it? It Has been Five days and nothing. in Online Store

Why can’t I see my site after publishing it? It Has been Five days and nothing.

GerryH — Mon, 26 Jan 2026 18:38:47 GMT

I don’t know what else to do, and Square has not answered me on this,

Re: Why can’t I see my site after publishing it? It Has been Five days and nothing.

mitin — Mon, 26 Jan 2026 18:52:21 GMT

Hi @GerryH
Are you using a custom domain or the square free site?

If so can you share your site address? If you're using your custom domain, has your DNS been updated?

Re: Why can’t I see my site after publishing it? It Has been Five days and nothing.

GerryH — Mon, 26 Jan 2026 19:00:00 GMT

I tried to use a site but switched to a new name on Square. They said my new name was accepted and I paid for it. They said my DNS was all set. My new name is gscostumejewelry.com

Re: Why can’t I see my site after publishing it? It Has been Five days and nothing.

mitin — Mon, 26 Jan 2026 19:06:17 GMT

@GerryH I can confirm, you do not have any DNS entries set up for your new domain name. I would make sure that is completed, It can take about few hours sometimes once DNS has been configured. Try these settings in the screenshot

Re: Why can’t I see my site after publishing it? It Has been Five days and nothing.

GerryH — Mon, 26 Jan 2026 20:25:47 GMT

I do have DNS settings that Square provided when I picked my new domain