thread Re: is there way to do customer specific coupons online in Online Store

is there way to do customer specific coupons online

funnyfarm — Mon, 12 Jan 2026 21:50:57 GMT

I would like to allow certain customers to use a coupon code online. There are certain customers that only order online. I would like to supply them with a coupon code to offer a discounts just to certain customers. Is this possible?

Re: is there way to do customer specific coupons online

mitin — Mon, 12 Jan 2026 22:41:27 GMT

@funnyfarm I believe you can create a discount code and in the discount rules assign to a a particular customer group
See screenshot for more info, but you can add your customer a a special group and have the coupon only apply to the group, this should work

Re: is there way to do customer specific coupons online

funnyfarm — Fri, 16 Jan 2026 10:37:40 GMT

When you select customer group, the website box is grayed out so it cant be used online.

Re: is there way to do customer specific coupons online

mitin — Sat, 17 Jan 2026 01:05:16 GMT

Hi @funnyfarm , My apologies, i missed the online part, from what I can gather your best approach is to do an online vanity coupon

Create vanity code coupons

Sign in to Square Dashboard and go to Customers > Marketing > Coupons.
Click Create Coupon to complete details such as coupon code, coupon type, when it applies, and expiration.
Click Activate.

The detailed instructions can be found here, I hope this is helpful.

Let me know if this works or doesn't I would love to dig into it more and help you find a solution

Re: is there way to do customer specific coupons online

funnyfarm — Sat, 17 Jan 2026 10:48:39 GMT

@mitin @Thank you, ill check that out. Hopefully that will work.

Re: is there way to do customer specific coupons online

funnyfarm — Sat, 17 Jan 2026 15:57:21 GMT

@mitin OMG!! You are the best!! It worked. Thank you so much I appreciate you.