thread BUG for online sales switch mode on/off in Online Store

BUG for online sales switch mode on/off

koanga — Thu, 01 Jan 2026 20:28:16 GMT

I have more than 2 location with online sales enable. If I wanna set one location to "online sales" to off, all the others are going off as well.

In a nutshell, the function to turn on/off the online sales platform is acting for the entire account and not per location, how should be working.

I flagged this issue several times via phone and nothing, been more than 6mo since. It's pretty frustrating, If I have to close earlier one location and I need to turn off the online sales, all the other location are going off.

Re: BUG for online sales switch mode on/off

TheRealChipA — Fri, 02 Jan 2026 12:43:35 GMT

Hi @koanga.. Sorry to say that this falls into the category of feature request. Square Online has no mechanism to for this. In fact, if you have multiple websites for the same account, all of those are also turned off and on simultaneously. So..... head over to the feature request board and submit this. When you do, please come back here and post a link to your request. I'll definitely upvote/support it.

Re: BUG for online sales switch mode on/off

koanga — Sat, 03 Jan 2026 07:01:44 GMT

https://community.squareup.com/t5/Feature-Requests/Square-Online-on-off-function/idi-p/830566