thread Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo in Online Store

Uploaded photos appear too big

Hleshner — Tue, 30 Dec 2025 04:41:50 GMT

My photos that I uploaded appear too big when someone opens my site and hits "SHOP NOW"…

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

sacredheart926 — Fri, 19 Dec 2025 19:43:00 GMT

Hi @Hleshner! Can you send over a screenshot or give your url so I can take a look at what may be the issue?

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

Hleshner — Fri, 19 Dec 2025 21:09:12 GMT

Hi, thanks for responding. It says I do not have permission to upload images. But if you open my Square website page, hit "SHOP NOW" these 2 picture, for example, you'll see the frame is cut off . Thanks in advance for your help.. My square website page is Hzlsart.square.site. The 2 pictures I was going to send you are named ANDALUSIA GARDENS, and the 2nd one is called LAMBERTVILLE FROM NEW HOPE.

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

sacredheart926 — Sat, 20 Dec 2025 14:51:40 GMT

Thank you @Hleshner! So from what I can see it looks like when I click on "Shop Now" all your images seem to be fitting just fine which means you have the images set to scale. I did find when I clicked on the the individual items them images were cropped.

Click on Edit Site
Click the Drop down next to the gear icon on the Right-Hand Panel
Scroll down till you find the section that says ITEM PAGES
Click on any item
On the Right-Hand Panel - Click on Item Details
On the Right-Hand Panel Scroll Down to Content
Find Image Gallery
Click on Image Fit
Click on Scale

That Should do the trick of making your images scaled and not cropped!

Let me know if you need any additional information or help!

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

Hleshner — Sat, 20 Dec 2025 18:56:17 GMT

Thank you. But because I'm a free user, I don't think I can edit? On mydashboard / Home Screen I dint see an "EDIT SITE" button or asettings wheel icon on the right Maybe due to not being a paying member? Thanks again, Henry I even clicked my photo thinking the edit site button would appear?

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

schaefferjosh — Sat, 20 Dec 2025 20:34:29 GMT

@Hleshner, I actually started on a free version and can confirm you can edit your website😁. If you are looking at your main dashboard/home screen in Square, you will want to navigate to the following

Online > Websites > Website > Edit site

This will place you at the location for you to follow @sacredheart926's instructions

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

Hleshner — Sun, 21 Dec 2025 02:44:05 GMT

Josh, thank you thank you and again thank you. Your direction worked exactly as you described it. All my paintings now fit to scale on the website when the viewer open it. I can't tell how much I appreciate it. Have a great holiday season and a Happy and healthy New Year…..Henry

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

Hleshner — Sun, 21 Dec 2025 02:46:36 GMT

Sacredheart926, Thank you so much again. After Josh showed me how to get to the "edit site" page, then I followed your direction, my issue worked was resolved perfectly. Thanks again for your generous assistance. Have a Happy holiday season and healthy New Year…..Henry

Re: My photos that I uploaded appear too big when someone opens my site and hist "SHOP NOW&quo

sacredheart926 — Sun, 21 Dec 2025 03:42:01 GMT

@schaefferjosh Thank you for that Step! It Was going to be my next step!

@Hleshner Glad it all worked out!
Happy Holidays and Happy New Year!