thread How do I delete a location? in Online Store

How do I remove one of my locations

WellnessRhythms — Wed, 03 Apr 2019 10:44:53 GMT

I set up two but same location......just a different name. Can I delete the one that I have not linked to my bank account? If so, how?

How do I delete a location?

blueheron — Mon, 13 Jun 2016 21:56:19 GMT

I went to add one and 3 popped up. I don't want that many locations.

Re: How do I delete a location?

Spenser — Wed, 15 Jun 2016 21:58:54 GMT

Although it's not possible to fully delete a location, you can deactivate the accidental ones!

To do so:

1. Head to your Locations page and select the location you wish to deactivate.
2. Click Deactivate > Deactivate this Location.

Hope that helps!

Re: How do I remove one of my locations

Dugie33 — Wed, 03 Apr 2019 21:52:23 GMT

On a desktop login to square go to account settings click business then click locations and click the location you wish to remove. At the top right corner click delete location

Re: How do I remove one of my locations

CMooreEnt — Fri, 31 Jan 2020 13:26:39 GMT

Trying to delete a location that will no longer be used. I see that there is an option to "deactivate", but not to "delete". Is there a way to completely delete a location? Thanks

Re: How do I remove one of my locations

AshleyK — Fri, 31 Jan 2020 23:11:59 GMT

Hey @CMooreEnt thanks so much for asking. At this time, you can only deactivate a location, but never delete one. the reason for this is for reporting - say you took payments on that location, deleting the location even by accident, would be technically deleting credit card data from your reports. This still is a huge feature request that we are tracking, so don't lose hope, but do know it may be some time before this feature can be released due to regulations we have to follow.

Re: How do I remove one of my locations

ozpreplsat — Thu, 10 Sep 2020 09:43:54 GMT

Ashley, can I merge two locations? For example, I had appointments online and in person, but I find it easier to just combine the two. My third 'location' is mobile (where we visit the client's home)...do you suggest combining them all into one ?

Re: How do I remove one of my locations

AshleyK — Sat, 12 Sep 2020 15:05:35 GMT

@ozpreplsat there isn't a way to merge locations. This is because the reporting couldn't be merged on the accounts. If you wanted to do this, you would have to deactivate one location and make sure the inventory stock is transferred over. 🙂

Re: Reactivating deactivated location

Tastywaves — Wed, 24 Feb 2021 07:44:43 GMT

How do I delete a location I never used?

Deleting a location

LT3 — Thu, 11 Mar 2021 15:03:40 GMT

How to I remove a location so that I am not charged the fee?

Re: Deleting a location

tranguyen — Thu, 11 Mar 2021 16:38:10 GMT

Hi @LT3, thanks for your post!

While it isn't possible to delete a location at the moment, you can deactivate it instead. Deactivated locations will not be included in your subscription.

To deactivate a location:

1. Sign in to your Square Dashboard

2. Go to Account & Settings > Business > Locations

3. Click into a location you wish to deactivate

4. Click Deactivate > Deactivate This Location

If you have deactivated your location but are still being charged subscription fee, please contact our Support team directly as they'd be able to check this.

Re: How do I remove one of my locations

sarahmfehr — Fri, 04 Jun 2021 18:38:05 GMT

Hi Ashley, I'm looking to do the same thing here. How do I transfer the inventory stock over? I would love to be able to merge locations, as I have accidentally created multiple locations when I moved. Now I can't easily access all of my client data/ invoices/ and have had to adjust the appointments and inventory access over. I would love there to be a simpler function for this!

Re: How do I remove one of my locations

Valentina — Sat, 05 Jun 2021 23:39:49 GMT

Hi there, @sarahmfehr 👋

If you're using Square for Retail, you can transfer stock between locations by following these steps!

Otherwise, you can use the Import/Export tool to export your item library from one location, then import it into another.

If you don't have a ton of items, you can edit the location at which your items are available.

Head to your Item Library, select an item > click All Locations within the Locations field:

You'll get a pop-up where you can select the locations at which this item is available:

I hope this helps, and welcome to the Seller Community ✨

Re: How do I remove one of my locations

Joy- — Fri, 16 Jul 2021 01:38:28 GMT

I would also like to know how to delete a location that I never ended up needing - it shows up first when I go to enter inventory and makes it very confusing. Inventory has been entered into the wrong location on multiple occasions.

Re: How do I remove one of my locations

AshleyK — Fri, 16 Jul 2021 14:56:10 GMT

Hi! Welcome to the Seller Community!

This is still a feature request. We will post updates in the Community if we have them.

Re: How do I remove one of my locations

colleengraham — Mon, 09 Aug 2021 18:14:09 GMT

Hi Ashely. When I go in an deactivate a location all of the locations disappear? We have 5 set up and want to deactivate 4 - is there a reason that they all disappear?

Re: How do I remove one of my locations

JustinC — Mon, 09 Aug 2021 20:36:29 GMT

Stepping in for Ashley @colleengraham

Hmm, that doesn't sound right. Can you go to those locations and reactivate them? (click the deactivated location to edit, click the red reactivate box up top)

Re: How do I remove one of my locations

SparrowFarms — Fri, 24 Sep 2021 22:27:19 GMT

Can we push this feature request forward??? I need to be able to use the Weebly app functionality for my online store (the square pos app falls short for order status email notifications) but because I've had a second location (deactivated a long time ago), I am not able to use Weebly! This is so frustrating. I'm having to use 3 different workarounds and unnecessary manual processes just to get the functionality that is built right in to the Weebly app I am blocked from!!!

Re: How do I remove one of my locations

Arie — Sun, 26 Sep 2021 07:16:05 GMT

Hey @SparrowFarms,

Thanks for writing in, and adding your vote to this feature request.

We're continuing to highlight the feature requests we receive in the community with our team, and advocate for the suggestions you leave with us here! With that being said, we ultimately don't have a timeline of if, or when, a particular request will be implemented, as multiple factors are considered when developing new features. If you're curious about how feature requests in the Seller Community work, take a look at this article. I understand your frustration, and hope we'll have some good news to share with you soon 🙂

How do you delete other locations?

jeansjewels — Tue, 14 Dec 2021 12:59:58 GMT

At one point I had (2) other locations, which have since closed. I have deactivated them, but I would like to delete them altogether. How do I do this?