thread Color Options Not Populating in Online Store

Color Options Not Populating

WWC-Stacey — Tue, 18 Nov 2025 14:32:25 GMT

I'm having issues with certain color options not populating on my listings. Never had this problem before and I have 35 items with different & custom colors that show up without any issues on my website.

However, I recently added 2 colors - Brown and Burgundy and neither one will show up on my product listing.

I created a "Test" listing with just those 2 color options and they don't show up on the listing page. See product listing page below:

https://wickedwitchcrafts.square.site/product/test/PP65NRADT7DABFEDRM767A4S?cp=true&sa=false&sbp=false&q=false&category_id=73WFICNYWENNIQT2ESX7PNTC

When using the direct payment link and pasting into my browser, it works - the colors are available via a drop down menu. See link below:

https://square.link/u/IuXKWjwv

I already have these colors created as an option set - which is why I don't understand why they aren't showing up on my website.

End goal - customer navigates to product and is required to select a product color, size and style.

Does anyone have any idea why this is happening and any suggestions for fixing this??

Thank you!

Re: Color Options Not Populating

PerroneTech — Sat, 30 Aug 2025 04:03:42 GMT

Hi @WWC-Stacey ,
Question: Do the options you are adding have stock? Are they marked as sold out? The page you listed has one color option, but it is marked as sold out or unavailable?

Re: Color Options Not Populating

WWC-Stacey — Sat, 30 Aug 2025 04:10:27 GMT

Yes, the color options are in stock.

The test page I listed should show brown and burgundy color options.

I noticed that the burgundy color showed up shortly after my post but I'm not sure why the it shows as unavailable.

I've toggled with the inventory and different color options. All of them populate except for brown. And burgundy shows as unavailable. Don't know why..