thread Re: Issues with ordering: items being mixed up on the page in Online Store

Issues with ordering: items being mixed up on the page

mikesbaking — Tue, 02 Dec 2025 22:04:31 GMT

I'm trying to create a web page for my baking business. I have all of my options in three different categories. All of the items are in their correct categories on the main page, but when I try to order something, it sends me to a different page where items are either mixed up in the wrong categories or missing all together.

Anybody know how I can fix the second page?

Re: Issues with ordering: items being mixed up on the page

Ellie_ — Wed, 03 Dec 2025 02:24:36 GMT

Hi there, @mikesbaking,

Oh no! We are sorry to hear about the issue that you are running into with your Square Online site. We want to step in here to see how we can help, can you please provide the link to your site, so we can investigate further?

Re: Issues with ordering: items being mixed up on the page

mikesbaking — Wed, 03 Dec 2025 10:40:34 GMT

https://www.mikesbakingservices.ca/

Re: Issues with ordering: items being mixed up on the page

mikesbaking — Thu, 04 Dec 2025 15:16:12 GMT

Any updates???

Re: Issues with ordering: items being mixed up on the page

mikesbaking — Fri, 05 Dec 2025 22:58:49 GMT

So for those wondering, I did fix it. I went into the "menu" part of my Square account and put the items in their correct spot.