https://community.squareup.com/t5/Online-Store/Not-recognizing-items-in-editor/m-p/756898#M4488 <P>Hello&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/692242">@KaraStickyLady</a>&nbsp;<span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>&nbsp;</P> <P>I see this is your first post, welcome to the Community!</P> <P>&nbsp;</P> <P>Took a look at your profile and found a Square Online Store associated with your account, but it looks like a few (super cute) sticker packs, among other things, are available there, so that tells me the items definitely exist.&nbsp;</P> <P>&nbsp;</P> <P>Sounds like you might be experiencing some issues with how your browser is loading the different elements in your Site Editor, in this case, your items.&nbsp;</P> <P>You can find a few troubleshooting steps in <A href="https://squareup.com/help/ca/en/article/5245-square-dashboard-troubleshooting#:~:text=a%20blank%20dashboard-,Browser%20Troubleshooting,-For%20browser%20issues" target="_blank" rel="noopener">this article</A>.&nbsp;</P> <P>&nbsp;</P> <P>Let me know if that works.&nbsp;</P> <P>Thank you <span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> <P>&nbsp;</P> Wed, 16 Oct 2024 00:48:41 GMT frances_a 2024-10-16T00:48:41Z https://community.squareup.com/t5/Online-Store/Not-recognizing-items-in-editor/m-p/756219#M4487 <P>Trying to edit the aspect ratio of my items on the website editor, and the website editor does not recognize that I have items uploaded. Super confused any help is appreciated</P> Sat, 12 Oct 2024 14:48:07 GMT https://community.squareup.com/t5/Online-Store/Not-recognizing-items-in-editor/m-p/756219#M4487 KaraStickyLady 2024-10-12T14:48:07Z https://community.squareup.com/t5/Online-Store/Not-recognizing-items-in-editor/m-p/756898#M4488 <P>Hello&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/692242">@KaraStickyLady</a>&nbsp;<span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>&nbsp;</P> <P>I see this is your first post, welcome to the Community!</P> <P>&nbsp;</P> <P>Took a look at your profile and found a Square Online Store associated with your account, but it looks like a few (super cute) sticker packs, among other things, are available there, so that tells me the items definitely exist.&nbsp;</P> <P>&nbsp;</P> <P>Sounds like you might be experiencing some issues with how your browser is loading the different elements in your Site Editor, in this case, your items.&nbsp;</P> <P>You can find a few troubleshooting steps in <A href="https://squareup.com/help/ca/en/article/5245-square-dashboard-troubleshooting#:~:text=a%20blank%20dashboard-,Browser%20Troubleshooting,-For%20browser%20issues" target="_blank" rel="noopener">this article</A>.&nbsp;</P> <P>&nbsp;</P> <P>Let me know if that works.&nbsp;</P> <P>Thank you <span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> <P>&nbsp;</P> Wed, 16 Oct 2024 00:48:41 GMT https://community.squareup.com/t5/Online-Store/Not-recognizing-items-in-editor/m-p/756898#M4488 frances_a 2024-10-16T00:48:41Z