thread Re: hidden categories visible on website in Online Store

hidden categories visible on website

crewbydesi — Mon, 24 Nov 2025 03:11:51 GMT

Hi, i have subcategories that are hidden yet are showing up in my published website, ie. Farmer's Market Collars, which is a sub-category of Collars is set to hidden, but is showing as a category on my published website. This is just one of many that are set to hidden but are visible.

https://crewbydesi.weeblysite.com/shop/farmer-s-market-collars/52?page=1&limit=180&sort_by=category_order&sort_order=asc

Re: hidden categories visible on website

MayaP — Mon, 24 Nov 2025 19:25:31 GMT

Hey @crewbydesi, I’m happy to help!

Did you make any recent updates? When I visit your site, I’m not seeing “Farmer’s Market Collars.”

Let me know what you’re seeing on your end, and I can dig in further!

Re: hidden categories visible on website

crewbydesi — Tue, 25 Nov 2025 00:53:38 GMT

Hi Maya, yes, I altogether deleted some of the categories that were hidden on the website, but still showing up (as subcategories in the collar section).

The issue still persists though - within the Bandana category, there are several "hidden" subcategories that are showing on the live website, including:

Ranger Collection Bandanas

Snoods

Frayed Edge Bandanas

Very Merry Bandanas.

Re: hidden categories visible on website

JUYBoutique20 — Tue, 25 Nov 2025 01:27:51 GMT

When I clicked on the link, I got an error message saying the website is not available. Did you unpublish?

Re: hidden categories visible on website

crewbydesi — Tue, 25 Nov 2025 01:33:01 GMT

I did unpublish yesterday in an effort to resolve the issue, but published again shortly thereafter, and have published more than once today after making updates.

I can access the website without an error message

https://crewbydesi.weeblysite.com/

thanks

Re: hidden categories visible on website

MayaP — Tue, 02 Dec 2025 23:07:59 GMT

Hey @crewbydesi — thanks so much for your patience. I’m still not quite seeing what you’re seeing. Do you mind sharing some screenshots? Right now, I only see Merry Berry ~ Bandana on your site.

I really want to get to the bottom of this and have a clear understanding of what’s happening. Thank you!

Re: hidden categories visible on website

crewbydesi — Tue, 02 Dec 2025 23:36:52 GMT

Hi! I'm not sure why you are not seeing my full website, I have over 600 items.

I don't believe I am able to upload screenshot to this chat.

All of the categories that were showing up despite being hidden have been deleted - one is still showing though (despite not actually existing- snoods, which is a subcategory of bandanas.

Thanks!

Karen

Re: hidden categories visible on website

crewbydesi — Tue, 02 Dec 2025 23:38:42 GMT

Oh, i wasnt signed it, so it wasnt giving me an option to upload photos.

Re: hidden categories visible on website

crewbydesi — Tue, 02 Dec 2025 23:39:36 GMT

Snoods - a subcategory of bandanas does not actually exist - it has been deleted to try to resolve the issue of hidden categories still showing up.

Re: hidden categories visible on website

crewbydesi — Tue, 02 Dec 2025 23:39:55 GMT

Re: hidden categories visible on website

MayaP — Wed, 10 Dec 2025 20:46:12 GMT

Hey @crewbydesi — thank you for waiting!

Since your site is a Weebly site using the New Editor (Prime), items and categories are managed through the Weebly Dashboard under Items > Site Items and Site Categories. When I click into Categories on my end, I don’t see them showing as hidden. If you’re still running into issues after selecting “hidden,” please let me know and I’ll take another look.

Thanks again for being patient with this.