thread Re: Where did the Schedule Item Updates go? in Online Store

Where did the Schedule Item Updates go?

Doran — Fri, 21 Nov 2025 23:58:03 GMT

Where did this online sales price flow go? I can't find it on the items and services page (from the desktop dashboard) anywhere or square online.

Schedule item updates

Sign in to Square Dashboard and go to Items & services (or Items & menus or Items & inventory) > Items > Item library.
Select one or more items to schedule using the checkboxes.
Click Actions and choose the option you want to schedule.
- Site visibility: Choose whether the item should be Visible, Hidden, or Unavailable.
- Online sale price: Choose to either apply or remove the sale price update.
Set up your update and toggle on Schedule for later to enter your scheduling details.
Review your changes and click Schedule update to finish.

Re: Where did the Schedule Item Updates go?

tomven — Sat, 22 Nov 2025 03:56:52 GMT

Not sure if I'm understanding correctly, but I followed your steps above and achieved the below – not sure if this is what you're trying to do?

In my Square Dashboard, I can still see this option in this flow:

Sign in to your Square Dashboard
Go to Items & services > Item library
Tick the items you want to update
Look to the bottom right for the ‘Actions’ button
Select ‘Update online sale price’
Configure your sale price settings in the dialogue that appears
If you have a paid plan, toggle ‘Schedule for later’ and set your start and end dates
Click ‘Schedule update’ to confirm

If you’re on the free plan, you may not see the option or it may be greyed out.

Square's help guide: https://squareup.com/help/au/en/article/7654-manage-items-in-square-dashboard

Let me know if I have misunderstood!

Re: Where did the Schedule Item Updates go?

Doran — Sun, 23 Nov 2025 01:44:44 GMT

Thanks! It isn't showing up for me and I'm on the paid plan so there must be a glitch in the system. Several features are not working for me recently.

Re: Where did the Schedule Item Updates go?

tomven — Sun, 23 Nov 2025 03:06:11 GMT

I noticed in mine that the actions button in the top right was greyed out which threw me initially but when I tick items, the one in the bottom right works. If that helps?