Store not working

CECC — Thu, 20 Nov 2025 22:11:26 GMT

I went through the store set up steps (a Square website not personal domain). Set two items to visible and set for the store. Published the site and went to it. There are two buttons-Let’s Go and Order Now. Nothing happens when I click on either one and there is no access to the items

Re: Store not working

Ellie_ — Sat, 22 Nov 2025 02:26:37 GMT

Hi there, @CECC,

Thanks for reaching out, it sounds frustrating to see your site published but not be able to access your items. The issue you’re describing usually happens when the homepage buttons (“Let’s Go” or “Order Now”) aren’t linked to the actual ordering page or category, even though items are set to visible.

Here's something to check that typically fixes this right away: In the Square Online editor: Click the Let’s Go or Order Now button, in the right-hand panel, look for the Button Link setting, set it to Shop All, Order Online, or a specific category and republish the site.

If it still gives you trouble after that, please send me a link to your site, and we can look through it together!

thread Store not working in Online Store

Store not working

Re: Store not working