Pickup Locations are down again.

tkoda — Sat, 15 Nov 2025 18:14:36 GMT

We are a mobile food truck business and once again the Pickup Locations is not working. When trying to change the address for the pickup site it instead routes us back to our main account locations. The Main Account Location is reserved for tax purposes and not for adjusting the Pickup spots for our business. Please someone help. This is a huge strain on our business to not be able to offer online ordering especially on a rainy day.

Re: Pickup Locations are down again.

_Violet — Tue, 18 Nov 2025 23:29:52 GMT

Hello @tkoda and thanks for reaching out to us here on the Square Community. My name is Violet and I'm one of the Moderators here. I'm happy to look into this with you.

Some of the Square Online Settings have moved to Square Dashboard. When looking at the list of your locations here, do you see your food truck location? Are you able to click "edit" and update to the appropriate address for pick up? If you have multiple locations listed under the same Square account, you can edit their addresses independently.

Let me know, and I'll keep an eye out for your reply.

thread Re: Pickup Locations are down again. in Online Store

Pickup Locations are down again.

Re: Pickup Locations are down again.