thread Newly Created Items Not Showing Up On Site in Online Store

Newly Created Items Not Showing Up On Site

SqrUser100 — Wed, 12 Nov 2025 13:07:18 GMT

I've had this square site for a while now and went in today to add an item. After adding an item it will not show up on the published site.

Details:
Physical Good
No Menu or Category org

No Options

Stock = 1
No variations

No Modifiers or Attributes

Sold at POS and Site selected
Site Visibility = Visible

Fulfillment = Shipping

I've messed around with this for over an hour and can't figure it out! I've also made changes to existing items (price) and it won't adjust on the site.

Note I've also gone to Home>Online>OnlineStore>Items>ItemSync and selected "Automatically add new items to the site".... I thought this would fix it but it did not.

Item visibility settings default is Visible.

I've unpublished and republished the site.

I've also changed the Shop All Page to an Order Online page hoping that would fix it... did not.

Thanks for any help!!

Re: Newly Created Items Not Showing Up On Site

SqrUser100 — Wed, 12 Nov 2025 19:07:18 GMT

This was fixed by going to Settings > Fulfillment Methods > Shipment > Ship From Address.... make sure this is a USPS approved valid address.

To verify you can use a website like this (given to me by square support) - https://www.smarty.com/products/us-address-verification#try

Re: Newly Created Items Not Showing Up On Site

MayaP — Wed, 12 Nov 2025 20:47:55 GMT

Hey @SqrUser100 - I'm so glad you were able to resolve this. If you need anything else, don't hesitate to reach out! 😊