thread Online Item Alphabetically in Online Store

Online Item Alphabetically

CheesecakeLady — Thu, 06 Nov 2025 20:50:09 GMT

I know I've found out how to do this before, but why when I arrange my items in my dashboard alphabetically, they do not follow suit on my website? I need my items arranged alphabetically at all times on my website. I just can't seem to find where to do that. Thanks.

Re: Online Item Alphabetically

SVLFever — Thu, 06 Nov 2025 22:12:17 GMT

Hello @CheesecakeLady !

If you go to your shop page on your online website, and select the button that shows the "sort options", and select that box, you should get the "arrangement" screen. It should look like something like this below.

You should then be able to select "alphabetical" as your default, which should alphabetize your items. If you have trouble finding it, let me know.

Hope this helps!

Re: Online Item Alphabetically

CheesecakeLady — Fri, 07 Nov 2025 16:01:35 GMT

I have no idea where you can find the "shop Page". When I log into Square and choose "online" and then choose "online store", I do not see anywhere to "arrange" anything. Can you please give me step by step instructions?

Also note that on my dashboard everything is alphabetical, so I'm not sure why its not carrying over that way, but anytime I add new items, it puts them at the bottom of my online menu.

Re: Online Item Alphabetically

SVLFever — Fri, 07 Nov 2025 17:42:07 GMT

Ok @CheesecakeLady , try these steps in order.

First, select "online", then "website", then "edit site", as shown below....

Then select "search all pages" as shown here....

Then type "shop all" in the search box and hit enter....

Then on the Shop All page, you should see an arrangement button on the right side of the screen, like this...

Select that box and the "Arrange items" dialog should open, like this....

Select that button and a new option should appear, like this....

Choose the "alphabetical" in the selection and then SAVE the page. Your items should re-sort in the correct order.

When done you will need to "publish" your site in order for the changes to take effect.

Let me know if you need more help or if you have further issues. Good luck.

Re: Online Item Alphabetically

CheesecakeLady — Fri, 07 Nov 2025 19:14:14 GMT

Nothing comes up with I search "Shop All"

Re: Online Item Alphabetically

SVLFever — Fri, 07 Nov 2025 20:46:00 GMT

Can you check the browser bar and see what the page name is @CheesecakeLady ?

If so, try searching for that page on your web editor. So instead of entering "shop all" in the search, enter the page name, and see if the "arrange" selection shows up there.

Re: Online Item Alphabetically

CheesecakeLady — Mon, 10 Nov 2025 22:20:18 GMT

The page with the menu items is "order online". I've been through the entire site, and there is not one option to arrange anything. I even tried rearranging the online menu through the dashboard by physically moving each item to ensure it was alphabetical and it doesn't follow through to the menu online.

Re: Online Item Alphabetically

SVLFever — Wed, 12 Nov 2025 15:09:13 GMT

I'm sorry to hear you are still having issues. I am guessing at this point you will need to call into tech support. Sorry, there isn't anything more I can do.

Re: Online Item Alphabetically

zach_ALC — Thu, 20 Nov 2025 22:23:48 GMT

According to a support agent I just spoke with, the " Arrange Items" option has apparently been removed. This seems nonsensical as I imagine it's a simple tool for Square to implement and it greatly increases user experience. Dragging items into the order we want is extremely tedious when we have upwards of 100 items in a category. I know myself and others would really appreciate this option as it would save us a ton of time on the backend and make it easier for our customers to browse our products.

Arranging Square Online Items Alphabetically

beaconcoffee — Fri, 05 Dec 2025 15:38:19 GMT

I have all my items arranged alphabetically in the categories for my online store but they still don't show up alphabetically in my online store ?? What do I need to do to fix this ?

Re: Arranging Square Online Items Alphabetically

tomven — Sat, 06 Dec 2025 23:50:17 GMT

Hi @beaconcoffee

Check out this thread which should help 😊

Re: Online Item Alphabetically

TwoBeanQuilts — Mon, 06 Jul 2026 23:27:06 GMT

Two part question on this....I know how to get to and arrange my items alphabetically, but how can I arrange the variations of specific items in alphabetical order? I have multiple items that have many variations and I am continually adding more variations, it would be so amazing if there was a way to alphabitize the variations. I have read that people are dragging and re-arranging, I really don't want to but if there is not a way to list variations alphabetically, how do I drag and re-arrange?

Re: Online Item Alphabetically

SVLFever — Tue, 07 Jul 2026 16:31:05 GMT

Hello @TwoBeanQuilts

You will need to activate the "custom" sorting option to be able to drag and re-arrange items. In order to do that, you must have less than 120 items on the page, as it's a limitation in the program. The screen should look something like this to activate it;

Let me know if this doesn't work for you. Good luck.