thread Re: Deduct appointment deposit from final bill on square terminal in Online Store

Deduct appointment deposit from final bill on square terminal

winstons — Sat, 07 Dec 2024 23:09:22 GMT

If a customer pre books an appointment with a £5 deposit on our website how do i deduct this from there bill/ticket. When they come in, in person to have the appointment.

Many thanks

Re: Deduct appointment deposit from final bill on square terminal

Breffni — Mon, 09 Dec 2024 14:34:38 GMT

Hi @winstons 👋 thanks for your post!

Have you set this up on your website? Square Appointments doesn’t currently support pre-authorising payment cards or collecting security deposits.

If you give me some more details about your set-up I'd be happy to try and come up with some workarounds or solutions here!

Re: Deduct appointment deposit from final bill on square terminal

kristen — Thu, 16 Oct 2025 04:33:49 GMT

Hello @winstons, just stopping by here to announce the Deposits feature for Appointments is now in open beta internationally! Watch this tutorial video for more information, and respond with any questions you may have. Thanks for being a part of the community!

Re: Deduct appointment deposit from final bill on square terminal

HArmstrongSP — Tue, 21 Oct 2025 17:20:17 GMT

I am thrilled that they have finally incooperated a deposit option, however; it is not available on the terminal, meaning the remaining transaction will need to be done on desktop. This not only costs more money for us as the business for the transaction, but also is a bigger risk for fraud or chargeback! This needs to be figured out as well.

Re: Deduct appointment deposit from final bill on square terminal

kristen — Thu, 23 Oct 2025 17:22:10 GMT

👋 Hi @HArmstrongSP, thank you for taking the time to comment! I have a note out to the team working on Deposits to see if I can get a response to your feedback or make sure I submit it formally for their review. I will be back with an update when I receive one. Thanks for your patience!

Re: Deduct appointment deposit from final bill on square terminal

kristen — Sun, 16 Nov 2025 05:04:56 GMT

Hello there, @HArmstrongSP! I spoke with the Appointments team and confirmed deposits can currently be configured on either web dashboard or iOS, however it is on the roadmap to develop this functionality on both Android and Square devices. If you have any other feedback, you are also welcome to email the team directly at deposits-feedback@squareup.com. Thanks again for writing. 😊