thread Re: Renewed Square Online Plus Account but now my website has been disabled in Online Store

Renewed Square Online Plus Account but now my website has been disabled

Oseania — Wed, 15 Oct 2025 19:17:06 GMT

Hi, I received an automatic renewal for my Square Online Plus Account and $432 was processed out of my bank account 3 days ago but my website is now disabled.

I didn’t receive any communication to warn me that my website would be disabled before they automatically took money.

I’m not sure if my domain has expired, which is through Weebly. I didn’t receive any notification that it was due for renewal. If this is the case, can someone help me figure out what I need to do to resolve this?

I tried contacting customer support 3 days ago and no one has bothered to respond to me yet.

Is anyone able to help please?

Re: Renewed Square Online Plus Account but now my website has been disabled

Summer2024 — Fri, 17 Oct 2025 14:17:51 GMT

Hey, @Oseania !

I have escalated this to our ecommerce team. I will be back with more information once they get back to me.

Re: Renewed Square Online Plus Account but now my website has been disabled

Summer2024 — Fri, 17 Oct 2025 21:20:24 GMT

@Oseania - I received word that domain should have been restored. Can you confirm that is the case on your end?

Re: Renewed Square Online Plus Account but now my website has been disabled

Summer2024 — Fri, 17 Oct 2025 22:17:15 GMT

Looks like both of your website is loading 🙂 @Oseania