Not Receiving Information from Contact Form

vigi — Wed, 08 Oct 2025 23:02:30 GMT

The title of this thread has been edited by a Square Moderator from the original: "contact form"

hello we dont receive the contact for anymore . we tried to fill in from different adress and computer, it shows a confirmation that the infos are sent ;, but we actually receive nothing, and it also doesn't not arrive to the file we can directly check.

honestly, too many issues nowadays we gonna switch to another platform for sure

https://roadster-covers.weebly.com/

Re: contact form

_Violet — Wed, 08 Oct 2025 23:01:08 GMT

Hello @vigi and thank you for your post.

I'm sorry that you haven't been receiving the information from your customers via your site's contact form, and that you seem to have experienced some other issues as well. I understand it can be frustrating when things aren't working as intended. I'm happy to look into this with you.

I appreciate you including a link to your website. I've escalated this to the Square Online team so they can investigate. I'll follow up with you here, once I receive an update from them. I appreciate your patience in the meantime.

thread Re: contact form in Online Store

Not Receiving Information from Contact Form

Re: contact form