https://community.squareup.com/t5/Online-Store/Categories-hidden-toggle-grayed-out/m-p/820229#M43865 <P>Hello!&nbsp; I used Square for Retail Plus for an independent record store that I am starting. I spent the better part of the month adding all my categories and items into inventory for my new store and am finally ready to start working on the Online/website. However, when I looked at my categories, some are 'Hidden From All Sites' (Parent category CLOTHES, which has no items in it) and its two sub-categories, "SHIRTS" and "HATS."&nbsp; Every other category in my item library seems to behavior normally and is not hidden.</P> <P>&nbsp;</P> <P>Is there a way to fix this? Without losing all of the items I have added to these categories or causing any sort of extra work?&nbsp; I want to keep my inventory between the retail and online unified for future ease of use.&nbsp; Thank you so much for your help!&nbsp;</P> Wed, 19 Nov 2025 16:51:55 GMT ironheadrecords 2025-11-19T16:51:55Z https://community.squareup.com/t5/Online-Store/Categories-hidden-toggle-grayed-out/m-p/820229#M43865 <P>Hello!&nbsp; I used Square for Retail Plus for an independent record store that I am starting. I spent the better part of the month adding all my categories and items into inventory for my new store and am finally ready to start working on the Online/website. However, when I looked at my categories, some are 'Hidden From All Sites' (Parent category CLOTHES, which has no items in it) and its two sub-categories, "SHIRTS" and "HATS."&nbsp; Every other category in my item library seems to behavior normally and is not hidden.</P> <P>&nbsp;</P> <P>Is there a way to fix this? Without losing all of the items I have added to these categories or causing any sort of extra work?&nbsp; I want to keep my inventory between the retail and online unified for future ease of use.&nbsp; Thank you so much for your help!&nbsp;</P> Wed, 19 Nov 2025 16:51:55 GMT https://community.squareup.com/t5/Online-Store/Categories-hidden-toggle-grayed-out/m-p/820229#M43865 ironheadrecords 2025-11-19T16:51:55Z https://community.squareup.com/t5/Online-Store/Categories-hidden-toggle-grayed-out/m-p/820261#M43868 <P>I fixed my own issue.&nbsp; I'm not sure HOW it got like this, but the fix was this:</P><P>&nbsp;</P><P>Create a new CLOTHES category (i.e. Clothes 2).&nbsp; Move the HATS and SHIRTS sub-categories from the original Clothes under the new one.&nbsp; Uncheck "hide" toggles and delete the old Clothes category. Rename Clothes 2 back to Clothes. DONE. No longer hidden!</P> Wed, 08 Oct 2025 20:31:38 GMT https://community.squareup.com/t5/Online-Store/Categories-hidden-toggle-grayed-out/m-p/820261#M43868 ironheadrecords 2025-10-08T20:31:38Z