thread Website was built in Legacy Weebly, having trouble accessing it now. in Online Store

Website was built in Legacy Weebly, having trouble accessing it now.

ShaquilleDan — Thu, 28 Nov 2024 12:53:24 GMT

I've been using Weebly since before Square acquired them (2015-2016) now recently I made a website on that old legacy account, but I have trouble accessing that account trying to manage my website. And yes, I have paid a membership price and bought a domain. I am panicking somewhat while typing this hoping my website isn't lost.

Re: Website was built in Legacy Weebly, having trouble accessing it now.

ShaquilleDan — Thu, 28 Nov 2024 13:03:17 GMT

Also.. I have prepaid for a year worth of subscription and it will really suck if I had to redo everything again. And I'm not looking for a refund per say.

Re: Website was built in Legacy Weebly, having trouble accessing it now.

_Violet — Fri, 29 Nov 2024 19:45:40 GMT

Hi @ShaquilleDan - I'm sorry to hear that this issue with your site has brought you to the Seller Community.

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.