https://community.squareup.com/t5/Online-Store/Information-request/m-p/781729#M4216 <P>I’ve been waiting for their response for a week now. I tried adding replies to their list of questions to get their attention faster, but it didn’t work. I even called support, and all they told me was “just wait, everything will be fine”, but since I updated my information, the review process got delayed by another 3 business days.</P><P>This whole situation is really strange. Over the phone, support could see my responses and even read them back to me, yet I still haven’t received an actual reply. It’s been 24 hours since the call, and still nothing.</P><P>As for the timelines they provide—forget about them:<BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span>In their email: “We will review your request within 2 business days”<BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span>In my account under Information Request: “2-3 business days”<BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span>In reality: 7+ days of waiting and complete silence</P><P>At this point, all we can do is wait and hope that this isn’t just some ridiculous form of ignoring us.</P> Fri, 07 Mar 2025 21:04:26 GMT SamanthaKin 2025-03-07T21:04:26Z https://community.squareup.com/t5/Online-Store/Information-request/m-p/760161#M4214 <P>How long did it take y’all to get verified with all the information requests?</P> Mon, 04 Nov 2024 16:12:43 GMT https://community.squareup.com/t5/Online-Store/Information-request/m-p/760161#M4214 5starxmanny 2024-11-04T16:12:43Z https://community.squareup.com/t5/Online-Store/Information-request/m-p/763890#M4215 <P>To long!!!! And a support agent told me to add an additional document that wasn’t needed but his suggestion and failed to tell me it that if I added it would reset my position in line and start the b.s 48 hours over</P> Tue, 26 Nov 2024 18:27:03 GMT https://community.squareup.com/t5/Online-Store/Information-request/m-p/763890#M4215 JayzMasterMech 2024-11-26T18:27:03Z https://community.squareup.com/t5/Online-Store/Information-request/m-p/781729#M4216 <P>I’ve been waiting for their response for a week now. I tried adding replies to their list of questions to get their attention faster, but it didn’t work. I even called support, and all they told me was “just wait, everything will be fine”, but since I updated my information, the review process got delayed by another 3 business days.</P><P>This whole situation is really strange. Over the phone, support could see my responses and even read them back to me, yet I still haven’t received an actual reply. It’s been 24 hours since the call, and still nothing.</P><P>As for the timelines they provide—forget about them:<BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span>In their email: “We will review your request within 2 business days”<BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span>In my account under Information Request: “2-3 business days”<BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span>In reality: 7+ days of waiting and complete silence</P><P>At this point, all we can do is wait and hope that this isn’t just some ridiculous form of ignoring us.</P> Fri, 07 Mar 2025 21:04:26 GMT https://community.squareup.com/t5/Online-Store/Information-request/m-p/781729#M4216 SamanthaKin 2025-03-07T21:04:26Z