thread Help with SAGE/Square integration using AMAKA? in Online Store

Help with SAGE/Square integration using AMAKA?

TheBakeryRialto — Thu, 29 Aug 2024 11:10:54 GMT

Hi all

I;ve just noticed that our Square integration with SAGE (using Amaka) has stopped working in early July so I have a number of weeks of sales which have not carried over - with a VAT return due shortly.

Anyone else have this issus and how did you work around it?

I've emailed Square and Amaka but have not received a reply.....

Thanks

Re: Help with SAGE/Square integration using AMAKA?

Breffni — Fri, 30 Aug 2024 10:28:42 GMT

Hi @TheBakeryRialto 👋 sorry to hear about this.

I had a look through the Community but didn’t see any similar reports from other sellers.

I'd recommend continuing to work with our support team and Amaka to find out the best way to proceed here.

Re: Help with SAGE/Square integration using AMAKA?

TheBakeryRialto — Fri, 30 Aug 2024 10:31:19 GMT

Hi Breffni

Amaka are not responding to my emails and I don't know who to contact in Square, or how

Re: Help with SAGE/Square integration using AMAKA?

Breffni — Fri, 30 Aug 2024 10:34:34 GMT

Thanks for letting me know - can you try calling our support team today? Our number is 1800 90 48 46. We’re available by phone from Monday to Friday, 9:00 AM to 5:00 PM. @TheBakeryRialto