thread Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards? in Online Store

Can a Canadian Square account use Virtual Terminal to charge U.S credit cards?

Cennsys — Sat, 21 Apr 2018 22:05:08 GMT

Hi,

Can I accept US's gift card from canadian terminal? It is Vanilla2.

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

EJ_ — Thu, 15 Mar 2018 15:41:45 GMT

@Cennsys So long as the card has a Visa, MasterCard, American Express, JCB or Discover logo you should be fine.

Check out this article for more details around which cards are accepted:

Accepted Cards

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

Cennsys — Thu, 15 Mar 2018 16:29:44 GMT

Thanks for cearify and the link.

If I am going to charge US$100 should I open $128.87 in the Order Amount window or still $100?

Re: Live Q&A: Ask us about using Square as a Freelancer or Service-Based Professional!

EJ_ — Sun, 18 Mar 2018 23:30:16 GMT

@Cennsys I'm not sure what you mean by this, can you clarify with more details?

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

fiddlehead101 — Thu, 19 Apr 2018 13:31:02 GMT

So I can replace the Canadian postal code with a US zip code on the Virtual Terminal ?

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

KBeau — Thu, 19 Apr 2018 14:37:07 GMT

This is my question, too. In the Virtual Terminal, will the Postal Code field accept Zip Codes?

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

Helen — Sat, 21 Apr 2018 19:18:41 GMT

@fiddlehead101 @KBeau Yes! If your customer's card is a US card you can enter their ZIP code in the Postal Code field. You can add letters and numbers to the field.

If you see an error after you enter the ZIP you could try to enter five zeros instead. If you still see an error please ask your customer to contact their card-issuing bank to make sure there isn't an issue on the bank/issuer's side.

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

KBeau — Sat, 21 Apr 2018 21:44:24 GMT

Thanks so much. That's good to know. The question has only arisen once, and I wasn't keen to experiment with a new customer's credit card. Next time...

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

Helen — Sat, 21 Apr 2018 22:08:40 GMT

You're welcome! And I understand why you'd be reluctant to experiment! There's a bit more information about accepting international cards in our Support Center too.

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

fiddlehead101 — Wed, 02 May 2018 14:34:42 GMT

I have both a Canadian CAD website only and a US website USD only. How does Square handle the US funds when depositing to my Canadia bank account?

Re: Can a Canadian square account use the MOTO feature to charge U.S credit cards?

fiddlehead101 — Wed, 02 May 2018 15:34:53 GMT

This is also a question that needs to be answered firmly, what the question is, is if the amount is $100 USD do we put that amount in USD funds or do we have to conversion rate from USD to CAD and then request the payment in CAD funds?