thread Re: Square Online Plus vs Online Professional in Online Store

Square Online Plus vs Online Professional

lennys26 — Wed, 13 Nov 2024 10:08:48 GMT

I currently have the Square Online Plus plan. When I go to manage my online subscription (Account & Settings -> Pricing & Subscriptions) one of the options is the Square Online Professional plan, however I can find no information on it anywhere online (online plans) or in the forums. The only plans described anywhere are Free, Plus and Premium.

I would expect this to be a simple question, however when I reached out to Support, they have not been able to provide any information.

Can anyone shed some light on the features of the Professional plan, or the differences between these two plans?

Re: Square Online Plus vs Online Professional

JTPets — Wed, 13 Nov 2024 11:47:16 GMT

Typically the higher the montly plan rate the lower your fees for processing as well as some perks like reduced local delivery fees. I can't answer your question fully but unless you are doing significant volumes through your website the monthly fee increases may not always be the best choice.

I know if you click to change it usually you get a pop up with features before comitting to the change.

Re: Square Online Plus vs Online Professional

lennys26 — Wed, 13 Nov 2024 13:26:09 GMT

@JTPets Thanks for the reply.

I am in the Spain market, so perhaps it is something here, although there is no mention of it on the Spanish Square 'Plans' website either.

To your point, the reason why I am trying to find out about this 'Professional' plan is because it is significantly less expensive than the 'Plus' plan that I am on, so I would like to switch if it has the features I use.

I will try posting the same question to the Spain community forum as well to see if I get any traction.

Thanks!

Re: Square Online Plus vs Online Professional

lennys26 — Thu, 14 Nov 2024 15:36:05 GMT

Just wanted to update this thread in case anyone else runs into the same issue...

I finally was able to get a somewhat coherent response from Support who said that the Square Online Professional plan was an old plan which is no longer available. They made no comment as to why it was appearing on my account, nor seemed to care. Using the Wayback Machine I was able to find details of the plan and I did actually try to switch to it from my account however received an error.

Just to keep things linked here is my Spanish forum post for this same issue.

English Wayback Machine Link

Spanish Wayback Machine Link

Re: Square Online Plus vs Online Professional

DBJ — Fri, 15 Nov 2024 06:32:57 GMT

Hey Lenny, I was wondering the same exact thing as you so I did some research and found that

Professional, $12/mo (annual billing only) — all of the above (including the same 2.9% + 30 cents transaction fees), plus: publish to a custom domain, free domain registration for first year, no Square branding or ads on your siteNot sure if this plan is available or not but it's also showing up for me.

Re: Square Online Plus vs Online Professional

Donnie-M — Mon, 18 Nov 2024 14:59:35 GMT

@lennys26 Yep, those are legacy plans that had old names that are not offered anymore. I have three different ones I think (been around too long). I take whatever is cheapest and keep it till they kick me off.