thread Re: Logo not showing up on PDF version of the invoice in Online Store

Logo not showing up on PDF version of the invoice

V4J — Fri, 01 Nov 2019 23:22:47 GMT

Hello,

I've noticed that the logo on the top left corner of the PDF version of the invoice has now disappeared and reverted back to the generic "store front" logo.

I had made some changes in the Receipt settings. The logo still appears on the digital invoice/receipt, but not on the PDF version when you download it.

Does anyone know how to fix this?

Thanks!

Re: Logo not showing up on PDF version of the invoice

JustinC — Sun, 03 Nov 2019 17:33:42 GMT

Hmm, interesting. Thanks for bringing this to our attention @V4J . What browser are you using to export the PDF?

Re: Logo not showing up on PDF version of the invoice

DataKnowledge — Fri, 21 May 2021 23:36:35 GMT

I have a similar issue. When I look at the preview in SquareOne the logo shows on the invoice. When it is emailed the logo is shown as a missing image/broken image. I verified it is on the invoice template and on the preview but when I email the invoice (MS Outlook) the logo is still missing.

thanks

chris

Re: Logo not showing up on PDF version of the invoice

JustinC — Sat, 22 May 2021 16:59:12 GMT

Thanks for stopping by @DataKnowledge. Let our Team know here.