Booking Notification

MarioGS — Sat, 20 Jun 2020 11:49:44 GMT

When booking a client online and selecting the "Don't Send a Notification" option, will the client still receive a reminder 24 hours before their appointment via text and email?

The reason I ask is that I want to limit the number of emails sent. I don't want an email/text sent to them when initially booking since they are with me, or are already aware that I am booking them. I still want them to receive a reminder though before their appointment.

Thank you

Re: Booking Notification

nika — Sun, 21 Jun 2020 23:12:44 GMT

Hi @MarioGS! The reminders are different from the confirmation emails/texts. So if you're choosing for customers not to receive an appointment notification, they should still be receiving a reminder email or text if you have that enabled in your Communications settings.

thread Re: Booking Notification in Online Store

Booking Notification

Re: Booking Notification