Why do some client have trouble booking online, square says their postal code is invalid.

nailsandbeauty — Tue, 01 Sep 2020 12:51:52 GMT

I have a client in particular but I know it's happened to others that when they try to book their appt it says their postal code is in valid.

*Shes using a Debit visa (which had worked for other clients)

*She says the postal code matches her banking statement

*I had given her info on how to clear her cookies

What's the answer? Any ideas? It's super frustrating. The reason I switched to square online booking is so I wouldn't have hours of back and forth with clients but yet here we are 🤦‍♀️

Re: Why do some client have trouble booking online, square says their postal code is invalid.

sayra — Sun, 06 Sep 2020 00:08:35 GMT

Hello @nailsandbeauty.

We're taking a closer look at your question, we will make sure to get back to you on here as soon as we have more details.

Thank you.

thread Why do some client have trouble booking online, square says their postal code is invalid. in Online Store

Why do some client have trouble booking online, square says their postal code is invalid.

Re: Why do some client have trouble booking online, square says their postal code is invalid.