Pickup and delivery disabled, but in store pickup is still showing on the item page.

RBTGames2020 — Fri, 22 Nov 2024 13:57:47 GMT

I have items on my store set to be fulfilled by pickup or shipping, but I only want pickup to be used for when I'm at conventions. I set up my location as the convention spot so people can pick up their order at my booth. After that though, I don't offer pickup at my store, so I turn off pickup in fulfillment settings. However, on the item page, it still shows that pickup as an option, and it doesn't mention that pickup isn't available until they go to check out.

Why doesn't turning off pickup in the fulfilment section hide the option? Why do I also have to turn change the fulfilment options of every item in my store when one setting should take care of them all?

Re: Pickup and delivery disabled, but in store pickup is still showing on the item page.

_Violet — Tue, 26 Nov 2024 22:57:43 GMT

Hi @RBTGames2020 - Thanks for reaching out to the Seller Community.

I can certainly take a look into this. Could you please share a link to your Square Online site? Additionally, could you provide the names of some of the items that are still showing pick up as a fulfilment option?

We'll keep an eye out for your reply.

thread Pickup and delivery disabled, but in store pickup is still showing on the item page. in Online Store

Pickup and delivery disabled, but in store pickup is still showing on the item page.

Re: Pickup and delivery disabled, but in store pickup is still showing on the item page.