thread Re: Is it possible to disable text notifications for Square Appointments? in Online Store

Is it possible to disable text notifications for Square Appointments?

mnross — Sat, 31 Oct 2020 14:16:22 GMT

Hi there-

I am trying to set up Square Appointments to book studio appointments. I find the two texts and an e-mail too much for a customer to receive. Is it possible to only have the e-mail confirmation sent to customers and remove text notifications?

Thank you for the help!

Re: Is it possible to disable text notifications for Square Appointments?

Alex_ — Sun, 01 Nov 2020 22:05:30 GMT

Hello @mnross,

Thank you for posting in the Seller Community. Welcome.

I would log onto your dashboard and click on Appointments > Settings > Communications > disable text and email communications as necessary.

Please let me know if you have any other questions by replying to this thread.

Re: Is it possible to disable text notifications for Square Appointments?

mnross — Sun, 01 Nov 2020 22:13:13 GMT

Thank you for your response!

There doesn't seem like there is an option to just disable texts when when an appointment is booked, only for confirming the appointment (which I do not need customers to do) and reminders. Please let me know if I'm looking in the wrong place. I'm attaching a screen shot for clarification.

Re: Is it possible to disable text notifications for Square Appointments?

JustinC — Wed, 04 Nov 2020 16:20:21 GMT

Thanks for the screenshot. Reach out to the Appointments Team so they can take a look.

@mnross