thread Re: Square Transactions are failing to import my transactions through Quickbooks in Online Store

Square Transactions are failing to import my transactions through Quickbooks

LawlessHealth — Sat, 06 Feb 2021 00:17:48 GMT

Hi,

Received this email from Square/Quickbooks:

------

We noticed that 1 or more of your Square transactions contains tax information, but your company doesn't have the sales tax setting turned on. Unfortunately, this means your Square transactions are failing to import.

-------

My Sales Tax settings are turned on in Quickbooks. I tried to re-connect Square and Quickbooks again and still asks me to turn on Sales Tax, when I click the link within the syncing process and error page pops up.

Re: Square Transactions are failing to import my transactions through Quickbooks

ashc — Sun, 07 Feb 2021 13:11:52 GMT

Hey @LawlessHealth and welcome to the Community.

I'm not sure if I'll be able to assist with this one because Quickbooks is a third party with us so all we can advise on is how to connect it.

Can you show me the error you're receiving and I can see if I'm able to help? If not- you'll need to reach out to Quickbooks directly.

Re: Square Transactions are failing to import my transactions through Quickbooks

LawlessHealth — Tue, 09 Feb 2021 03:57:40 GMT

Hi Ashley,

Thanks for the reply. By the looks of it, it has been sorted out (my bank account needed to be verified first, so wasn't a sales tax setup issue).

Thanks,

Tom.

Re: Square Transactions are failing to import my transactions through Quickbooks

ashc — Tue, 09 Feb 2021 12:08:09 GMT

Oh good! Glad it's sorted then. @LawlessHealth.