thread Re: Visibility section missing from item page in Online Store

Visibility section missing from item page

juliensbakery — Sat, 03 Apr 2021 21:30:58 GMT

The visibility section on my item page has disappeared, so I no longer have the option to make items hidden/unavailable/visible. Any idea what's happening here?

Re: Visibility section missing from item page

BernadetteA — Sun, 04 Apr 2021 23:21:19 GMT

Hi @juliensbakery Welcome to the Community. 🙂

Are you talking about the option on the Items Overview page that allows you to mark several items available at once?

You can still do this by checking the boxes next to the item name first, then clicking on Bulk Edit in the top right corner of the list.

Can you please provide a screenshot if this is not the page you are referring to?

Re: Visibility section missing from item page

juliensbakery — Mon, 05 Apr 2021 14:21:02 GMT

Thanks for your reply. I'm talking about the item detail page.

This is what we USED TO see: screenshot.

Now the page looks like this, with no section for visibility anywhere on the page (we've clicked on every available link): screenshot. This is also how it is now viewed when accessing from my phone.

Thanks for any help you can provide.

Re: Visibility section missing from item page

sayra — Tue, 06 Apr 2021 23:22:02 GMT

Hello, @juliensbakery - Jumping in for Bernadette here. Thanks for your patience while we looked into this. I was unable to replicate the issue you are having. When logging into the account, I was able to see the "Visibility" settings for your item (please see below). Are you still experiencing the same thing?