thread Re: How do I disable Square messages? in Online Store

How do I disable Square messages?

CNRMT — Thu, 29 Jul 2021 01:15:29 GMT

I really don't want to receive messages from my customers via Square. I meant, my customers can reach me by e mail, social medias, etc. I really really don't need check one more place for messages! Square also allows customers leave messages without names. Some customers make request without leaving a name, How do they expect me to respond?

I only use square to take payments. I don't need Square as a communication or marketing tool.

Could somebody tell me if there is a way to disable Square messages?

Thanks

Re: How do I disable Square messages?

BernadetteA — Sat, 31 Jul 2021 00:21:51 GMT

Thanks for reaching out, @CNRMT

I don't believe it is possible to disable this feature at the moment, but I'm checking a few resources to confirm.

Re: How do I disable Square messages?

kristinevodon — Tue, 06 Dec 2022 04:00:48 GMT

I would also LOVE to disable Square Messages. The forms were very useful when they went to my email, but the messaging system makes the forms totally unusable for my business.

Re: How do I disable Square messages?

Arie — Wed, 07 Dec 2022 23:43:58 GMT

Thank you for sharing this feedback @kristinevodon - we'll continue tracking this feature request and will let you know about any updates!