[APPLICATIONS CLOSED - SUMMER 2021] Apply to the Super Seller program!

isabelle — Fri, 10 Sep 2021 22:55:43 GMT

It’s official: we’re reopening applications to the Super Seller program.

Super Sellers are members of the Seller Community who manifest the culture of the Seller Community - meaning that they are the best example of what a truly helpful, kind, knowledgeable Square seller and member of the Community is. They are passionate about small business, love using Square, and enjoy sharing their business expertise and knowledge of Square with others. Super Sellers also host or participate in Q&As, and they are featured in spotlights, podcasts and product testimonials.

The Super Seller program is currently made up of 51 Square sellers across the US, Canada, United Kingdom and Australia. Check out our Super Seller directory here.

If this sounds like something you might be interested in, please continue reading and learn how to apply!

What are the perks of becoming a Super Seller?

Swag: Super Sellers receive branded swag goodies for being in the program! Swag items come in kits with multiple items and also single items throughout the year. If accepted into the program, you’ll receive a welcome kit with all sorts of fun stuff! In the past we’ve sent Bluetooth Speakers, Mobile Chargers, Insulated Tumblers and more.
Sense of Community: This program is made up of business owners that share their experiences with one another, discuss wins, discuss challenges, offer suggestions, etc. By being in the Super Seller program, you would get a greater sense of Community by being a part of a group with truly helpful, kind and knowledgeable business owners.
Access to Square Product Managers & Engineers: Super Sellers will have the opportunity to meet directly with Square Product Managers or Engineers to provide thorough feedback on their experience with our products, what improvements they’d like to see, and hear about what’s on the Product Team’s roadmap..
Priority Community Support: If a Super Seller has a product question or an issue and posts in the Community, they can expect to receive a reply from one of our Community Moderators or Managers in 30 minutes to an hour, rather than our typical 24-48 hour response time. This is a fantastic way for you to get tailored support quickly through a support channel other than phone, email or messaging.
Status:Super Sellers have an exclusive badge! This lets the rest of the Community know that Super Sellers are a part of the program and here to help!

Super Seller Lounge: Super Sellers have access to a private group within the Community that we call the Super Seller Lounge. Within the group/lounge, Super Sellers frequently engage with one another and our Community staff privately on a daily basis! Super Sellers are able to surface identified bugs/issues, discuss business practices and view program announcements.

Who should apply to become a Super Seller?

We are looking for all types of sellers no matter what your business type or size. If any of the below sounds like you, please do apply!

You love helping other sellers by providing great answers to questions in the Seller Community, and you are friendly, thoughtful, and respectful in every interaction.
You are knowledgeable about a specific Square feature/tool or you know a little about lots of Square’s products, and you are curious to learn even more!
You are passionate about offering support, encouragement, and advice to small business owners.
You love testing Square’s new features, reporting bugs, and sharing constructive feedback. You might already be an active member of our Beta Community or perhaps you’re just getting started!
You are keen to understand the challenges that other sellers in the Community face and provide solutions or workarounds.

What is the criteria to become a Super Seller?

You use Square for your business.
You can commit to participating in the Community or engaging with Square on a weekly or daily basis. We do know you are a busy business owner and expect things to come up, but engaging regularly is an important piece of criteria.
Your tone & style in written posts/replies matches our core Community Etiquette Guidelines.
You can participate in virtual meet ups on a semi-regular basis.

How do I apply to become a Super Seller?

You apply via this Google form!

APPLY TO BE A SUPER SELLER

Can I apply if I haven’t participated in the Seller Community?

Yes! Please do apply if you haven’t participated yet. You can participate during the weeks we review and if you’re not selected, will be off to a great start for the next round of applications.

What happens after I apply?

We’re accepting applications for 2 weeks. Once we’ve reviewed all the applications a Community Team member will reach out to successful candidates with the next steps.

Who will qualify to become a Super Seller?

We encourage every interested Seller to apply! We will respond to every application. Not everyone will be accepted on their first round. We do encourage anyone not accepted to continue engaging in Seller Community and beyond, and apply again in the future.

Fine Print

The Square team reserves the right to determine or revoke Super Seller status or add or remove program benefits at any time. Super Sellers are not employees, contractors, or agents of Square in any way. Please read the application thoroughly to understand your obligations if selected to be a Super Seller.

thread [APPLICATIONS CLOSED - SUMMER 2021] Apply to the Super Seller program! in Online Store

[APPLICATIONS CLOSED - SUMMER 2021] Apply to the Super Seller program!