thread Re: Unable to work on website in Online Store

Unable to work on website

AnthonySook — Tue, 24 Aug 2021 16:40:06 GMT

Hi I am currently unable to work on a website. whenever I click on "Online" an error would occur. I have cleared my caches, tried different browsers (Edge, Fire Fox, Chrome) and have tried different devices to no success. Can anyone help as this is time sensitive work.

Re: Unable to work on website

MJD — Tue, 24 Aug 2021 18:14:37 GMT

Hey there @AnthonySook, Welcome to the Seller Community, I see this is your first post here, it's great to have you!

My immediate advice would be to try to go directly to https://square.online this will open the Square Online dashboard! From here you should be in a familiar area and be able to continue as you had previously.

If this doesn't work, check https://ca.issquareup.com/ for updates on any Square Services where errors have been noticed and are being maintained.

If this helps, mark it as best answer and give it a like, this way other sellers will be able to find this thread easily in the event that they experience a similar issue! ✨

Re: Unable to work on website

AnthonySook — Tue, 24 Aug 2021 18:33:05 GMT

Hi @MJD thanks for the advice. Unfortunately upon attempting this it does not work. I will check with Square up to see if there is any other way to fix this.

Re: Unable to work on website

MJD — Tue, 24 Aug 2021 18:42:37 GMT

It’s working for me so seems like an error your end, can you try using a different device for me?