https://community.squareup.com/t5/Online-Store/Square-needs-to-make-the-selection-of-pickup-date-and-time-more/m-p/763877#M3940 <P>I know that I have brought this up before, but I cannot find the original post.&nbsp; I am having trouble with customers NOT seeing the tiny print on the Square screen that enables them to set a date and time for pickup.&nbsp; What happens is:&nbsp; The customer advises me in the notes that the order should be at a specific date and time that is different than what Square has arbitrarily assigned to them, and when the customer gets a confirmation from Square of the Square-assigned date and time, all hell breaks loose.&nbsp; I don't want customers showing up on the wrong date and time, and I certainly don't want customers calling to correct their order.&nbsp; This problem has become so pervasive, I am considering dropping Square altogether.&nbsp; I, personally, have done grocery pickup for years with Kroger, Meijer, and WalMart, and they make the selection of date and time so in your face, you could not possibly miss it.&nbsp; Why can't Square do the same?</P> Tue, 26 Nov 2024 18:06:29 GMT Lacpeb 2024-11-26T18:06:29Z https://community.squareup.com/t5/Online-Store/Square-needs-to-make-the-selection-of-pickup-date-and-time-more/m-p/763877#M3940 <P>I know that I have brought this up before, but I cannot find the original post.&nbsp; I am having trouble with customers NOT seeing the tiny print on the Square screen that enables them to set a date and time for pickup.&nbsp; What happens is:&nbsp; The customer advises me in the notes that the order should be at a specific date and time that is different than what Square has arbitrarily assigned to them, and when the customer gets a confirmation from Square of the Square-assigned date and time, all hell breaks loose.&nbsp; I don't want customers showing up on the wrong date and time, and I certainly don't want customers calling to correct their order.&nbsp; This problem has become so pervasive, I am considering dropping Square altogether.&nbsp; I, personally, have done grocery pickup for years with Kroger, Meijer, and WalMart, and they make the selection of date and time so in your face, you could not possibly miss it.&nbsp; Why can't Square do the same?</P> Tue, 26 Nov 2024 18:06:29 GMT https://community.squareup.com/t5/Online-Store/Square-needs-to-make-the-selection-of-pickup-date-and-time-more/m-p/763877#M3940 Lacpeb 2024-11-26T18:06:29Z https://community.squareup.com/t5/Online-Store/Square-needs-to-make-the-selection-of-pickup-date-and-time-more/m-p/793028#M3941 <P>Hey&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/644005">@Lacpeb</a>! I agree completely! I made a post in the ideate section on this topic recently:&nbsp;<A href="https://community.squareup.com/t5/Square-Online/Make-pickup-time-easier-for-customers-to-change-at-checkout/idi-p/776976" target="_blank">https://community.squareup.com/t5/Square-Online/Make-pickup-time-easier-for-customers-to-change-at-checkout/idi-p/776976</A><BR /><BR />I've found that the more comments these suggested feature posts get, the higher it gets prioritized for Square. So you may want to comment your experience there!&nbsp;&nbsp;</P> Thu, 08 May 2025 17:14:48 GMT https://community.squareup.com/t5/Online-Store/Square-needs-to-make-the-selection-of-pickup-date-and-time-more/m-p/793028#M3941 Callee1945 2025-05-08T17:14:48Z