thread Re: Online order kitchen printer tickets show REGULAR in Online Store

Online order kitchen printer tickets show REGULAR

NooriGR — Tue, 26 Nov 2024 21:12:36 GMT

Suddenly our SQ online orders kitchen tickets show REGULAR in every items line. It happened since a week or two ago.

How can I remove REGULAR in the tickets?

I tried kitchen printer profile and each menu names on website.

Re: Online order kitchen printer tickets show REGULAR

Donnie-M — Wed, 27 Nov 2024 13:00:08 GMT

@NooriGR Regular is usually the variation name when you have only 1 variation and add a 2nd one and do not rename the first one. I would try deleting the variation name on any items with only 1 variation and see if that changes anything. Can you post a photo of the ticket?

Re: Online order kitchen printer tickets show REGULAR

ParadisePoké — Fri, 29 Nov 2024 14:31:08 GMT

I'm having the same issue. Can't get to the bottom of this and Square hasn't been helpful. Any insight would be appreciated.