thread Re: Custom Processing Rates (Canada) in Online Store

Custom Processing Rates (Canada)

jm_6 — Wed, 27 Jul 2022 18:35:51 GMT

Hi Seller Community!

I'm wondering what you have negotiated for your custom processing rates? Year to date, we have processed over $3.5M through Square with an average ticket size of $13.50. Our latest custom processing rate from Square was 2.00%.

Re: Custom Processing Rates (Canada)

mattt43 — Tue, 16 Aug 2022 13:54:23 GMT

3.5% + 0.15

Re: Custom Processing Rates (Canada)

Michael_L — Fri, 19 Aug 2022 20:52:58 GMT

For anyone trying to track this down, here's the location: From your dashboard, click Business Information > Pricing & Subscriptions > and then click the drop-down to change from 'Main Account' to one of your locations. (It took me WAY too long to find this, I didn't think the location mattered to my rates... not sure if it does but whatever.)

Regardless - you are doing about 5x as much business as we are, and you are getting a much better rate too. Our PoS custom rate is 2.4% per swipe, insert or tap and everything else is higher.

Re: Custom Processing Rates (Canada)

Michael_L — Fri, 19 Aug 2022 20:54:55 GMT

The website rates are lower than this so could you clarify your answer? Base processing fees (non-custom rates) are just 2.65% per card-present transaction.